Posted in Careers, friendship, relationships

How To Face “Challenging Behaviours”

In my 30 years of existence, I have inevitably come across people who are mental – excuse me – I mean, challenging. Before I moved to the UK, I used to be what is popularly called a doormat. It seemed my personal goal in life is to please people, no matter how many times I’ve been told that its impossible to please everyone. I had an intrinsic fear of authority figures and my first instinct when I’m told to do something is to say yes. Whenever I’d get shouted at or told off, even by my one of my personal friends, I would be the first to back down, give in and/or apologise.

As the line from Wicked says, we are “led to those who helps us most to grow, if we let them“, so I suppose there’s a reason why October has been absolutely  rubbish for me in terms of my interactions with other people. I have had enough confrontations in October to last me a lifetime. It has not been particularly pleasant, BUT, looking back its been a real learning experience. I think I can now write the following tips with some authority. I’m hoping to avoid any conflicts this month (and for the foreseeable future, obviously) but hey, if more conflicts come my way I’ll soon be a subject matter expert. Anyway, here’s some of the things that I’ve learned to do when coming across bullies. 


1. Present Reality
I am of the opinion that most bullies are delusional, in the sense that they think its all about them. This whole “me, me, me” attitude is what makes them bullies in the first place and they are unable to look beyond their own narrow perspective to the bigger picture. 
I find that when facing people with this attitude it works to bring them back to reality and make them aware of everything and everyone else that’s involved in the situation. 


2. Acknowledge Their Feelings (as well as your own)
Look, we all have bad days. And when someone you normally get on with becomes confrontational, there’s usually a good reason. Also, they usually have a point even if that point has been communicated in less than desirable ways.

It always pays to be humble enough to acknowledge your part in the conflict, or to acknowledge that the other person is entitled to be mad or upset while still making the point that there is no call for rude behaviour. 


3. Don’t Make It About You
I think sometimes the issue is bigger than the both of you (or how many other people there are involved in a confrontation) so after you’ve acknowledged your feelings, move on to the bigger picture. Yes, your feelings have been hurt but don’t let that overshadow any bigger issues at hand. If you make it all about you, you’re no different from the bullies whose behaviours you’re trying to challenge. 


4.  Make Use of A Mediator
Its rather presumptuous of me to make this list because I have been known to make confrontations worse by saying the wrong things or just plain giving in. So if you’re like me, the obvious thing to do would be to phone a friend and have someone there who’s not involved and who can remain calm and who can defuse a situation when the shouting (inevitably) commences. Make sure this someone has a level head on their shoulder and maybe a good right hook in case physical violence ensues. Lol


6. Remain Calm

Again, I am so bad at this. As most of my followers know, I tend to be dramatic (understatement). I hate the fact that I also tend to tear up when I’m really angry. 

However, most of my friends are men. I work in a speciality that’s about 80% male and men do not respond well to tears. They’re either afraid or contemptuous of it. I feel like I lose all their respect when I cry because they think I’m using the sympathy card. So no, getting emotional helps no one. Remain calm and get through a difficult conversation with your composure – and dignity – relatively intact. You can find a nice toilet stall to bawl your eyes out later, after all is said and done.


7. Don’t Burn Your Bridges
Look, no one likes to lose friends. Most of the time you get into fights with people that you actually give a shit for, and their friendship is worth saving. I think its why you’ve fought in the first place, because you actually give a toss about each other. 

Its the same with work colleagues. I’m not saying you want to remain friends with them but like it or not, you’ll have to work with them at some point in the future in a professional capacity. So if issues can be resolved without completely damaging the relationship, that’s the best outcome to aim for. 


8. Speak up. Stand Up For Yourself. 
All of the preceding points don’t matter if you don’t speak up when you feel you’re being wronged. Its difficult to be the one to rock the boat, but like I said these past couple of weeks, sometimes one must show that one is not pleased. I’m a pretty easygoing person, I don’t have a lot of pride and I have a pretty strong tolerance for bullshit BUT when I do lose my patience…it ain’t gonna be pretty.

You’ll never change things if you keep quiet. You’re not gonna get the help you need if you don’t tell someone that something’s wrong or that you’re not happy. So if you’re faced with challenging behaviours, challenge them. Confront them. Do not suffer abuse – or bullies – gladly. You (and I) deserve better. 

Happy weekend everyone! X 

Author:

Extraordinarily ordinary. Nurse. Teacher. Part-time traveller, full-time bookworm and music lover. I incorporate wishes, dreams and being a hopeless romantic with a sense of realism grounded on life experiences. I have yet to fully take off my rose-coloured glassed when it comes to life -despite occasional disappointments - and I prefer to keep it that way. I am in love with London, my adopted city. Every day is a new adventure, a chance to try something new. It has become such a part of who I am that I can't imagine living anywhere else. I am under the illusion that people will actually want to hear what I have to say and if it does turn out to be just an illusion, who cares? I want to put my thoughts out there for anyone to listen. I want to be heard because I have so much to say and I'm going to have fun doing it. I enjoy banter and a good back-and-forth. There is nothing more stimulating for me than an interesting conversation. So feel free to comment, express your opinions and let me know what you think. Let's get the world talking, one blabbaholic at a time.

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